QUESTIONS? Email us at hubtraining@buffalo.edu.
Welcome Faculty
A. Scott Weber
Vice Provost and Dean for Undergraduate Education
Dear UB Faculty:
I am pleased to share with Faculty that our Student Services Transformation Project is now a reality. The operative words are “transformed” and “integrated.”
At its heart, HUB is really about integration and the ability to share student biographical information across functions for course registration, financial aid, degree audits, class and exam scheduling, force registrations, and a variety of other information we collect, track, and use.
Read more
The immediate impact on faculty is limited. Tasks that most of us currently perform such as entering grades, or viewing exam schedules, will largely remain the same. MyUB’s new “HUB Faculty Center” will simply point to a new location in order to access HUB.
But consider the impact of student empowerment to access, manage and plan their academic careers. Advisors will be able to reduce time spent on chasing detailed paperwork, and increase the time they spend with students! These improvements will result in higher retention and graduation rates, more timely advisement, and most importantly—fewer frustrations for staff, students and faculty.
Although faculty processes with the new system won’t result in significant change, it’s important that faculty be aware of some of the HUB features. We’ve tried to be sensitive to your needs, and have considered how to best orient you to the new system in a time efficient manner. The online learning modules available on this page, targeted to specific tasks, are available to you. You can also view the information being presented to students by visiting www.buffalo.edu/hub.
Thank you for your attention, support and patience as we collectively learn to use this new system. If you would like more detailed project information, consider visiting the UB2020 website at http://www.buffalo.edu/ub2020/sst/. If you have any questions regarding the system, please don’t hesitate to contact me or email ubsst@buffalo.edu and your question will be properly directed.
Thank you,
A. Scott Weber, Vice Provost and Dean of Undergraduate Education
Learn more about this IM service »
Help for Faculty
If you are a faculty member who needs assistance with using HUB, please following these steps:
Trouble signing on to HUB?
Contact the CIT Helpdesk at 645-3542.
Trouble with your internet browser, the UB Virtual Private Network (UBVPN), or other aspects of your personal computer?
Contact your normal local desktop support office. If you are unsure of who to contact, please refer to the list of IT Nodes.
Need help with HUB features and functionality?
Use the features available on this site to help you address your problem:
Tutorials for Faculty
Tutorials for faculty in our Training Materials section will give you a step-by-step guide to common tasks.
Frequently Asked Questions
Frequently Asked Questions for Faculty include questions and answers to the most commonly encountered problems. FAQs are updated regularly.
First Advisors
If you need immediate assistance, call one of our Faculty First Advisors. First Advisors are your colleagues who are have been involved with testing and training in HUB. They can answer your questions or find out the answer and get back to you.
Request Assistance
Submit your question using our Request for Assistance form (UBITName and Password required). You should receive an answer within the business day.
Last updated: May 16, 2012 3:32 am EST